Dana’s a great resource for ideas, we collaborate well together. We call him regularly, and he responds within hours. He makes us feel important.

Because of his experience in the industry, Dana made it easy to design and implement a label system for a machine he’d never seen or worked with before.

Dana’s talent is based on staying current with today’s technology. Providing a cost effective solution based on the needs of the application. He cares deeply about his customers and works closely with them when it comes to planning and bringing in inventory just in time. His commitment to the industry is second to none. His main goal is to make sure his customers meet and exceed their goals. He is a problem solver and a solutions provider.

Dana’s great to work with because the relationship is so important to him. When I call he’s always quick to respond, he’s very thorough about getting me what I need promptly, and then he always follows up to make sure it was right. Honestly I don’t think there’s enough good I could say about working with Dana.

Dana’s a very dedicated vendor. If I have an issue and send an email, he’s very quick to respond, every time. He’s been very very supportive of anything we needed to do.

Dana has always been very responsive. Any time we have any issue, no matter how small, he’ll come right in and help out. He’s very consistent on deliveries, I really don’t know what else I could ask for.

We are very pleased with the quality and professionalism of PaladinID, LLC. They provide prompt and courteous service and they have been an invaluable and dependable resource and partner for many years. They are a very caring group of people and I recommend them highly!

I can’t think of an easier person to work with than Dana. He seems to be familiar with every kind of printer hardware and software, and drops everything to come help us, even with equipment we bought elsewhere.

PaladinID has been a great vendor for us here at Eastern University over the last 7 years. We have appreciated your delivery of bar code labels, ID card and ID card ribbons that have met the needs of our over 3700 students. We are fortunate to have a partnership between you and Eastern University. Keep up the great work.

Thank you so very much for the work you do. You are my life saver. It is so nice to know that there are people out there like you that are willing to go the extra mile for their customers.

Production labeling and identification is a critical step in our manufacturing process to ensure products are manufactured according to spec and reach customers on time. Dana Ritchie and PaladinID continues to provide Madico with scanning and labeling solutions that integrates with our back-end legacy ERP system. As our IT tech department is not 24 x 7, scanning and printing must continue when our support isn’t available. PaladinID delivers on simplified solutions and support that enables us to be competitive and cost effective

I really appreciate you guys making the extra effort in getting our labels to us so quickly – we were able meet our customer’s deadline and deliver the warehouse on Monday. The excellent service and response you provided was much appreciated and very hard to come by these days. I will definitely do everything I can to promote you and your company and look forward to working with you again on our next project. Thank you for the great service.